Ownership
The DEEPAL ownership promise is to provide an exhilarating and empowering driving experience through innovative technology and unwavering support, ensuring a harmonious journey towards new horizons.
Ownership Promise
Owning a DEEPAL should feel like stepping into a world of seamless innovation and adventure. You will experience a deep sense of confidence, knowing that your vehicle is designed with cutting-edge technology that prioritises both safety and performance. Each drive will evoke excitement, whether you're navigating daily commutes or embarking on spontaneous road trips, as DEEPAL vehicles offer a unique blend of comfort and sophistication.
The relationship with your DEEPAL extends beyond just driving; it encompasses a supportive community that values your journey. With access to expert support, genuine servicing and parts, you can enjoy peace of mind knowing that your vehicle is well cared for.
The DEEPAL New Car Warranty
At DEEPAL, we provide a 7-year/160,000 kilometre new car warranty*, whichever comes first, when you purchase a stunning DEEPAL model. All authorised DEEPAL dealerships honour this New Vehicle Warranty, ensuring that any defective part due to factory materials or workmanship will be repaired, replaced, or adjusted free of charge. If you’ve misplaced or damaged your Warranty or Service Handbooks reach out to Virtual DEEPAL Service Centre to order a new one.
1. Optional Matte grey exterior paint & Orange Interior are available at an additional cost.
*The DEEPAL E07 comes with 7 Year/160,000 km (whichever comes first) Manufacturer’s New Vehicle Warranty (“Warranty”). Warranty excludes vehicles used for a commercial purpose and does not cover consumables (e.g. oils and fluids) or items of a fair wear and tear nature (e.g. wiper blades) unless they are defective in manufacture. Warranty over covered items is subject to compliance with DEEPAL instructions and operation and maintenance requirements relating to those items. See your vehicle’s Warranty and Service Handbook for full terms, conditions, and exclusions. The Warranty does not limit your rights under the Australian Consumer Law.*
The DEEPAL S07 comes with 7 Year/160,000 km (whichever comes first) Manufacturer’s New Vehicle Warranty (“Warranty”). Warranty excludes vehicles used for a commercial purpose and does not cover consumables (e.g. oils and fluids) or items of a fair wear and tear nature (e.g. wiper blades) unless they are defective in manufacture. Warranty over covered items is subject to compliance with DEEPAL instructions and operation and maintenance requirements relating to those items. See your vehicle’s Warranty and Service Handbook for full terms, conditions, and exclusions. The Warranty does not limit your rights under the Australian Consumer Law.
The DEEPAL Battery Warranty
At DEEPAL, we offer an 8-year/240,000km battery warranty^, whichever comes first, giving you peace of mind that should anything go wrong with the battery during this period, it's covered. This comprehensive warranty ensures confidence in the longevity and reliability of your DEEPAL’s electric performance, so you can enjoy the drive worry-free.
^The DEEPAL high voltage battery warranty (“HV Battery Warranty”) period is 8 years/240,000 kms, (whichever occurs first) and excludes fair wear and tear related battery capacity degradation issues. HV Battery Warranty is subject to compliance with DEEPAL instructions, operation, charging and maintenance requirements and regular battery health check inspections according to DEEPAL recommendations. Excludes vehicles used for a commercial purpose. See E07's Warranty and Service Handbook & S07 Warranty and Service Handbook for full terms, conditions, and exclusions. The HV Battery Warranty does not limit your rights under the Australian Consumer Law.
Roadside Assistance: Your Complimentary Roadside Assistance*
We’ve partnered with a specialist independent provider to offer 12 months of complimentary DEEPAL Roadside Assistance* with every new DEEPAL purchase. So, if the unexpected happens such as a breakdown, you can drive with total peace of mind, knowing help is just a phone call away. For immediate assistance, call 1800 020 371 anytime, day or night. We’re here for you 24/7.
1. Optional Matte grey exterior paint & Orange Interior are available at an additional cost.
*12 month’s complementary Roadside Assist is available to new car purchaser’s who opt in to the program. Roadside Assist Services provided by Digicall Assist Pty Ltd ABN 92 152 605 340 trading as Digicall Assist. Policy limits and conditions apply. For full terms and conditions click here.
SERVICING WITH DEEPAL
At DEEPAL, we take pride in our factory-trained technicians who have been trained. These skilled professionals are dedicated to ensuring your DEEPAL is maintained to the highest standards, using the latest diagnostic tools and techniques tailored specifically for our vehicles. With a specialised understanding of DEEPAL technology and engineering, our technicians are committed to providing top-notch service that enhances your vehicle’s performance and safety. Trust our team to deliver exceptional care and ensure your DEEPAL remains in peak condition for every journey. Book your service today and experience the DEEPAL difference!
DEEPAL SERVICING SCHEDULES
Your DEEPAL is designed with optimal service intervals that depend as much on time and driving conditions as it does on distance. The service interval for your DEEPAL is every 20,000 kilometres or 12 months, whichever comes first. This schedule ensures that your DEEPAL receives the dedicated care it needs, keeping it in peak condition for every journey ahead.
1. Optional Matte grey exterior paint & Orange Interior are available at an additional cost.